It really does pay to give employees a pat on the back: The dos and don’ts of effective feedback
Human Resource Management International Digest
ISSN: 0967-0734
Article publication date: 3 June 2014
Abstract
Purpose
The purpose of this paper is to present tips for leaders on receiving and giving feedback.
Design/methodology/approach
Various types of feedback and the difference between feedback and criticism have been described.
Findings
It has been emphasized that leaders need to view feedback as a developmental tool. Its importance in achieving leadership excellence also has been stressed.
Practical implications
This paper argues that feedback helps employees to recognize their blind spots, correct themselves and perform better. It also serves as an employee retention tool. People crave feedback, especially positive feedback. But the feedback givers must know the art of giving feedback so that they are respected for it.
Social implications
This paper advances the view that people excel through improvement and can improve through feedback.
Originality/value
This paper describes how to use feedback as a tool to develop future leaders.
Keywords
Citation
Rao, M.S. (2014), "It really does pay to give employees a pat on the back: The dos and don’ts of effective feedback", Human Resource Management International Digest, Vol. 22 No. 4, pp. 40-43. https://doi.org/10.1108/HRMID-07-2014-0088
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited