Melding a multi-generational workforce: Communication technology is part of the problem – and the solution

Abstract

Purpose

Focuses on the potential advantages and pitfalls of a multi-generational workforce.

Design/methodology/approach

Focuses on the potential advantages and pitfalls of a multi-generational workforce.

Findings

Argues that younger people are often more technologically “savvy” than older employees and more at ease with open communication but that older employees also have a wealth of experience they can pass on to their younger colleagues.

Practical implications

Demonstrates how organizations can use communication technology itself to bring the generations together.

Social implications

Highlights how demographic factors are changing the nature of the workforce and moving the emphasis towards life satisfaction rather than simply career success.

Originality/value

Reveals how new technology can help to solve some of the problems that the technology itself creates.

Citation

Wesolowski, P. (2014), "Melding a multi-generational workforce: Communication technology is part of the problem – and the solution", Human Resource Management International Digest, Vol. 22 No. 2, pp. 33-35. https://doi.org/10.1108/HRMID-04-2014-0041