Organizational effectiveness: a unified model

Abstract

Purpose

The purpose of this study is to present a unified model of organizational effectiveness bringing together the disparate elements put forward by previous researchers to provide a comprehensive framework which can be used to guide future research taking the organizational context into account.

Design/methodology/approach

The existing literature on research into organization is reviewed and a critique given.

Findings

A unified model is put forward which is holistic, comprehensive and integrated incorporating systems thinking. It consists of three components – goals, measures and participant/stakeholder satisfaction - and can be customized by practitioners and researchers to specific contexts in a range of organizations.

Practical implications

The framework can be used to help managers select balanced, appropriate measures to assess organizational effectiveness which are context specific and to provide a more holistic approach to guide research.

Originality/value

This paper has an original approach as it provides a unified model and framework for organizational effectiveness.

Citation

(2020), "Organizational effectiveness: a unified model", Human Resource Management International Digest, Vol. 28 No. 3, pp. 23-25. https://doi.org/10.1108/HRMID-01-2020-0010