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Facilitation of team communication skill among engineers: an empirical study

Nikhil K. Mehta (Department of OB and HR, National Institute of Industrial Engineering, Mumbai, India)
Sumi Jha (Department of OB and HR, National Institute of Industrial Engineering, Mumbai, India)

Higher Education, Skills and Work-Based Learning

ISSN: 2042-3896

Article publication date: 3 July 2020

Issue publication date: 27 April 2021

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Abstract

Purpose

The purpose of the study is to understand the team communication skill among students with engineering background.

Design/methodology/approach

Labour market offers more employment to those who have better social skills than those who fair less on these skills. It is pertinent to integrate these skills among engineers. In the study, a Qual-quant-Qual platform was created to develop social skill andragogy for engineers from India. Involving 132 engineers, the authors gathered qualitative and quantitative data to understand their perspective on communication and the emergent factors of team communication skill.

Findings

The qualitative study supports the view that despite theoretical awareness, the actions may differ. The factor analysis of the data revealed five important factors of interpersonal communication. The study offers six utilities in support of andragogy.

Originality/value

The study offers a platform to engineers to internalize and reflect differences in order for the real learning to take place, and it also offers space to faculty members to simulate and offer relevant interventions.

Keywords

Acknowledgements

The authors would like to acknowledge the efforts of reviewers for making the manuscript better.

Citation

Mehta, N.K. and Jha, S. (2021), "Facilitation of team communication skill among engineers: an empirical study", Higher Education, Skills and Work-Based Learning, Vol. 11 No. 2, pp. 435-453. https://doi.org/10.1108/HESWBL-04-2019-0055

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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