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Perceived influence of work relationship, work load and physical work environment on job satisfaction of librarians in South-West, Nigeria

Stella Ngozi Anasi (University Library, University of Lagos, Akoka Yaba, Nigeria)

Global Knowledge, Memory and Communication

ISSN: 2514-9342

Article publication date: 24 February 2020

Issue publication date: 7 September 2020

Abstract

Purpose

The purpose of this study is to investigate the composite influence of perceived work relationship, work load and physical work environment on the job satisfaction of librarians in South-West, Nigeria.

Design/methodology/approach

The study adopted a descriptive survey design. A multi-stage sampling technique was used for this study. The instrument used for data collection was a self-structured questionnaire, and a total of 102 academic librarians responded to the questionnaire. Descriptive and inferential statistics were used for data analysis.

Findings

The results indicate that there is a significant linear relationship among work relationship, workload, work environment and job satisfaction. Among the variables examined, workload is not a statistically significant predictor of the job satisfaction of librarians, but work relationship and work environment have a statistically significant relative effect on the job satisfaction of librarians.

Research limitations/implications

Further studies should evaluate the causal link between work relationships, work load and work environment on job satisfaction using randomized control.

Practical implications

The important result in this study is that there is a significant linear relationship among work relationship, workload, work environment and job satisfaction; therefore, if these factors are adequately taken care of, there will be increased employee motivation, reduced staff turnover and increased job satisfaction among librarians in Nigerian universities. The university library management could take advantage of workshops and seminars on how to build and maintain work relationship and work environment (hygiene factors) to improve employees’ job satisfaction. The seminars and workshop will increase the knowledge of university library management on how to develop coherent friendly co-workers policy practices and workload policy practices to enhance the job satisfaction of librarians in public universities in Nigeria. Librarians should be assigned tasks that are moderately demanding because both overload and under load could lead to job dissatisfaction. Regarding research, this study offered a basis for a continuing debate on work relationship, organizational relationships, work environment, work load and job satisfaction.

Originality/value

Despite the growing global concern for workers well-being in organizations, not much attention has been given to the influence of workplace relationship, work load and work environment on the job satisfaction of librarians in Nigeria. Thus, the results of this research contribute to the body of knowledge regarding job satisfaction among librarians and provide significant evidence on the influence of work relationship, work load and work environment on the job satisfaction of librarians.

Keywords

Citation

Anasi, S.N. (2020), "Perceived influence of work relationship, work load and physical work environment on job satisfaction of librarians in South-West, Nigeria", Global Knowledge, Memory and Communication, Vol. 69 No. 6/7, pp. 377-398. https://doi.org/10.1108/GKMC-11-2019-0135

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited