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Accounting information quality in the digital era – a perspective from ERP system adoption?

Malik Abu Afifa (Department of Accounting, Al-Zaytoonah University of Jordan, Amman, Jordan, and)
Isam Saleh (Department of Accounting, Al-Zaytoonah University of Jordan, Amman, Jordan, and)
Hien Vo Van (Department of Accounting, Tien Giang University, Tien Giang, Vietnam)

Global Knowledge, Memory and Communication

ISSN: 2514-9342

Article publication date: 3 October 2023




Based on the technology acceptance model theory, this study aims to explore whether perceived usefulness (PU), perceived ease of use (PE) and the availability to embrace technology (AET) influence the intention to accept an enterprise resource planning (ERP) system in Jordanian companies. It also analyses the influence of the intention to accept ERP system on ERP system adoption. More crucially, the current research fills a gap in earlier investigations by exploring the influence of adopting an ERP system on accounting information quality moderated by a company size.


This research seeks to provide evidence about the study context from Jordanian companies, as the research population and sample consist of all companies listed on the Amman Stock Exchange in 2022 (totally 170 companies). This signifies that the research method is a complete survey of the study population. The core data were collected using an online survey via Google Forms. It was emailed to the selected companies’ chief financial officers. Because each company received one online survey questionnaire, this unit of analysis is a company. Finally, 141 questionnaires were returned, reflecting an 82.94% response rate.


Empirically, the findings reveal that PU, PE and AET influence the intention to accept an ERP system, and that there is a positive relation between the intention to accept an ERP system and ERP system adoption. Furthermore, ERP system adoption positively influences relevance and faithful representation of accounting information moderated by company size.


This research adds to the accounting information quality literature by investigating the direct influence of ERP system adoption. Furthermore, the findings show the effectiveness of ERP system adoption and its regulatory roles in companies. Finally, this research was conducted to provide empirical knowledge on ERP system adoption in developing countries, notably Jordan.



The authors are grateful to the journal’s anonymous referees for their extremely useful suggestions to improve the quality of the article.


Abu Afifa, M., Saleh, I. and Vo Van, H. (2023), "Accounting information quality in the digital era – a perspective from ERP system adoption?", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print.



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