TY  - JOUR
AB  - Purpose This paper aims to depict an extensive and cohesive picture of future banking’s dimensions and components.Design/methodology/approach A two-step qualitative approach has been applied. First, an extensive scanning has been carried out to identify megatrends and best practices. Second, applying meta-synthesis analysis, more than 186 up-to-date references were strategically scanned to elicit dimensions and components of future banking.Findings This research has had twofold findings. The direct and explicit results were the main dimensions of banking in the future: information technology, employees, customers, diversified services, organizational structures and farsightedness. The implicit findings were also remarkable: many entities are thinking about future of banking, mostly in financial technology dimension; the departure from traditional banking has recently been accelerated; and more works need to be done to have a comprehensive map of banking in the future.Research limitations/implications As the research methodology was based upon a literature review, it lacks covering some hidden or less flashing dimensions such as future business models, merging between banks and other financial or technological firms in advance, the evolution of organizational structures, etc., which would be captured by applying other methods such as expert Delphi panels.Practical implications Planners in the banking industry can benefit from the direct findings. They may extend the results, customize and prioritize the components to provide a competitive business model in the future market of banking.Originality/value The novelty of this paper lies in a cohesive representation of future banking dimensions and components, which is created by a systematic methodology and broad literature review.
VL  - 21
IS  - 4
SN  - 1463-6689
DO  - 10.1108/FS-10-2018-0089
UR  - https://doi.org/10.1108/FS-10-2018-0089
AU  - Sedaghatparast Eldar
PY  - 2019
Y1  - 2019/01/01
TI  - A meta-synthesis approach to specify components of future banking
T2  - foresight
PB  - Emerald Publishing Limited
SP  - 482
EP  - 496
Y2  - 2024/05/06
ER  -