Modelling factors influencing the adoption of smart-home technologies

Johnny Kwok Wai Wong (Department of Building and Real Estate, The Hong Kong Polytechnic University, Hung Hom, Hong Kong)
Jodith K.L. Leung (Department of Building and Real Estate, The Hong Kong Polytechnic University, Hung Hom, Hong Kong)


ISSN: 0263-2772

Publication date: 3 October 2016



Smart-home technology (SHT) has been identified by the World Health Organization as a possible solution for assisting older people to maintain their independence and to live safely at home when performing the activities of daily living. This study aims to identify the factors, as well as their inter-relationships, influencing senior citizens to adopt elderly-friendly SHT that supports ageing-in-place in high-density Hong Kong living settings.


An interpretive structural modelling approach has been used to analyse the factors to develop a better understanding of the relationships between factors influencing SHT adoption, and “Matrice d’Impacts Croisés-Multiplication Appliquée à un Classement” analysis has been used to classify the analysed factors.


The results suggested that strong government support, efficient backup supporting service and the design of user interface devices have been found as the driving factors encouraging the adoption of SHT. Other factors, including the maintenance of devices, levels of usage and penetration of devices, individual needs and financial considerations, were considered as autonomous factors and are less important to the decision to adopt SHT.


This study provides useful information to policymakers and building designers on the human perspective of SHT adoption, such as the needs and requirements of older people to be considered in SHT technical design and appropriate technological solutions.



This work was supported by the Hong Kong Polytechnic University [Grant No. G-YBCE]. The authors also gratefully acknowledge the support and generosity of the Institute of Active Ageing (IAA) of the Hong Kong Polytechnic University and the Hong Kong Housing Society (HKHS), without which the present study could not have been completed.


Wong, J.K.W. and Leung, J.K.L. (2016), "Modelling factors influencing the adoption of smart-home technologies", Facilities, Vol. 34 No. 13/14, pp. 906-923.

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