This article concentrates on the implementation of an electronic records system at a statutory body in South Africa. Problems with the current records system as well as the criteria used to choose a new system to manage the records are discussed. It is concluded that South African enterprises should integrate records management more effectively with other information management functions in the enterprise so that records management becomes a strategic management function towards reaching a competitive advantage.
de Wet, S. and du Toit, A. (2000), "The challenge of implementing a records management system at the National Electricity Regulator in South Africa", Records Management Journal, Vol. 10 No. 2, pp. 73-86. https://doi.org/10.1108/EUM0000000007257
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