TY  - JOUR
AB  - This paper has been updated from the article ‘The use of an impact survey as a measure of special library performance’, which appeared in the ‘Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services 1999’. It describes an electronic survey of authors at a major research agency, and presents an analysis of their assessments of the impact a special library‘s services has on their ability to carry out and report on scientific research.
VL  - 1
IS  - 3
SN  - 1467-8047
DO  - 10.1108/EUM0000000007218
UR  - https://doi.org/10.1108/EUM0000000007218
AU  - Thornton Steve
PY  - 2000
Y1  - 2000/01/01
TI  - Two years of impact assessments
T2  - Performance Measurement and Metrics
PB  - MCB UP Ltd
SP  - 147
EP  - 156
Y2  - 2024/09/20
ER  -