A user‐centred approach to the evaluation of a hybrid library project

Abstract

The Hybrid Library of the Future (HyLiFe) project was funded by the Joint Information Services Council (JISC) for higher education in the UK and it focused on the users of the hybrid library. This article outlines the user‐centred approach used in evaluating the project. While the evaluation of HyLiFe diverged from much standard practice in performance measurement, the work of researchers into performance measures for the electronic library proved invaluable to the HyLiFe evaluation officer.

Citation

Jackson, M. (2001), "A user‐centred approach to the evaluation of a hybrid library project", Performance Measurement and Metrics, Vol. 2 No. 2, pp. 97-107. https://doi.org/10.1108/EUM0000000007213