Models in information behaviour research

T.D. Wilson (Department of Information Studies University of Sheffield)

Journal of Documentation

ISSN: 0022-0418

Publication date: 1 August 1999


This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a ‘nesting’ of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem‐solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.



Wilson, T. (1999), "Models in information behaviour research", Journal of Documentation, Vol. 55 No. 3, pp. 249-270.

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Copyright © 1999, MCB UP Limited

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