Claims some organizations produce largely the same products or services year in, year out, e.g. issuing passports or driving licences, treating patients, handling financial transactions, assembling consumer products, etc. Uses 3 Figures to emphasize points made and discusses both the project approach and the programme approach. States an important aspect of programme management is progress control, which should be a combination of two approaches: regular progress control; and ad hoc progress control. Concludes programme management is a management process and, if properly used — not as a dogmatic, prescribed procedure — but as a means of improving co‐operation through help and communication.
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