Proposes that changes are usually encapsulated in the classical theory of post‐industrialism, with regard to the information revolution. States there are two different information models: the service economy model; and the industrial production model. Looks at global interdependencies in work, citing the three mechanisms working on global labour interdependence: the multinational corporations; international trade; and global competition. Uses highlighted boxes in explaining the three various dimensions of: value‐making; relation‐making; and decision‐making. Concludes that labour is more important than ever to the value‐making process — but workers are more vulnerable than ever to organizations and the effect of global competition.
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