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Building trust and co‐operation through fair process

The Antidote

ISSN: 1363-8483

Article publication date: 1 June 1998

Abstract

Proposes that classical economical theory assumes that people, motivated by self‐interest, are more likely to notice the outcome of a situation than the process they went through to achieve it. Spotlights, in a box, Air France and the change initiatives it has taken on board. Concludes, that unless we understand what it is that fair managers do, fair process as a guiding principle within an organization cannot be established.

Keywords

Citation

Kippenberger, T. (1998), "Building trust and co‐operation through fair process", The Antidote, Vol. 3 No. 4, pp. 33-36. https://doi.org/10.1108/EUM0000000006621

Publisher

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MCB UP Ltd

Copyright © 1998, MCB UP Limited