Staff functions can add value

Abstract

Argues that staff groups use their expertise to consolidate, control and centralize power — becoming involved in an unsatisfactory cycle of doing what they think will be best. Previously, staff groups justified themselves by listing activities — rather than by specifying the value they provided. Shows that staff groups can advance their own cause by being seen to advocate the changes that are outlined. Highlights pertinent points in boxes.

Citation

Boyd., J. and Gould., B. (1998), "Staff functions can add value", The Antidote, Vol. 3 No. 8, pp. 28-29. https://doi.org/10.1108/EUM0000000006610