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New criteria of performance management: A transition from enterprise to collaborative supply chain

Ron Basu (Ron Basu is an Associate Faculty at Henley Management College, UK, and also an independent Management Consultant. Previously he held senior management and consultancy roles with GlaxoWellcome, Unilever and AT Kearney. He is the co‐author of the book, Total Manufacturing Solutions. E‐mail: BasuRN@aol.com)

Measuring Business Excellence

ISSN: 1368-3047

Publication date: 1 December 2001

Abstract

The emergence of a global manufacturing and outsourcing network and the real time transparency of information via the Internet have redefined the business performance management process. New metrics are emerging as externally focused and adaptive for competing in the collaborative economy of suppliers, producers, distributors and customers. The challenge is how to optimise measures to improve and sustain business advantages. This paper suggests a six‐stage performance management process to meet these new criteria and convert challenges to opportunities.

Keywords

Citation

Basu, R. (2001), "New criteria of performance management: A transition from enterprise to collaborative supply chain", Measuring Business Excellence, Vol. 5 No. 4, pp. 7-12. https://doi.org/10.1108/EUM0000000006514

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Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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