Examines the product design and manufacturing literature to understand why consumer products of daily use often fail to provide the intended function to users’ satisfaction. The review shows that the bulk of published literature addressing functionality and functional representation deals with mechanical systems design, and there are issues that directly affect the consumer that are yet to be accommodated in current research in functional representation. The literature also reveals that very few of the product design support systems have been tested on real design cases, or have been developed and tested using real designers in manufacturing environments – this issue needs serious consideration if efficient designer aids are to be developed in the future. Also, there is relatively little that has been done to develop tools to evaluate alternative design solutions. It is also apparent from this review that the main research focus has been on providing function, rather than on ensuring function in a product that is eventually manufactured.
Chiang, W., Pennathur, A. and Mital, A. (2001), "Designing and manufacturing consumer products for functionality: a literature review of current function definitions and design support tools", Integrated Manufacturing Systems, Vol. 12 No. 6, pp. 430-448. https://doi.org/10.1108/EUM0000000006108
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