TY - JOUR AB - This paper describes the development and evaluation of an information system to identify spare parts associated with an automated assembly machine that is part of a Ford engine assembly line. The information system is a digital manual, similar to a class of document called an integrated electronic technical manual. The requirements of teams of users in the engine plant are described before explaining the use of multimedia tools to create a suitable information system. The result is a collection of digital documents connected by hyperlinks to form a digital manual. Usability trials indicated that maintenance technicians and line operators would actually use such a manual in the factory. Ford maintenance managers indicated that such a manual would benefit them and the benefits are presented in detail. A version of the manual was developed for data collection and it is suggested that, in future, such manuals might be the factory users’ interface to a computerised maintenance management system. VL - 12 IS - 6 SN - 0957-6061 DO - 10.1108/EUM0000000006103 UR - https://doi.org/10.1108/EUM0000000006103 AU - Greenough Richard AU - Fakun Devendra AU - Kay John PY - 2001 Y1 - 2001/01/01 TI - Development of a digital manual for a manufacturing system – a case study T2 - Integrated Manufacturing Systems PB - MCB UP Ltd SP - 387 EP - 394 Y2 - 2024/03/29 ER -