Planning and implementing a library ergonomics program: case study at Queens College Library, the City University of New York

Abstract

The impact of computer technology on libraries is changing the face of information services and how these services are delivered. It is significant that human interaction with computers prevails all service‐oriented institutions, especially libraries where circulation, reference, and technical services are fully automated and depend on computers for information access and retrieval via patron files and online public access catalogs. Libraries spend lots of time on implementing and upgrading electronic services and library functions. However, the human factors are generally overlooked. This article will provide a systematic way to address employee safety and health issues in the library through background readings, library ergonomics in literature, current technologies on ergonomic product design and a case study of ergonomics program implementation at Queens College Library, the City University of New York.

Citation

Chao, S.J., Chang, C. and Chiang, B. (2001), "Planning and implementing a library ergonomics program: case study at Queens College Library, the City University of New York", The Electronic Library, Vol. 19 No. 5, pp. 327-341. https://doi.org/10.1108/EUM0000000006097