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Becoming measurement‐managed:: strategic focus and business metrics at Monsanto’s IFS

Richard B. Clark (Richard Clark is vice‐president of Pharmacia Corp. and currently leads Pharmacia’s Financial Shared Services organization (www.pharmacia.com). Prior to the merger of Monsanto and Pharmacia & Upjohn, he was vice‐president and corporate controller of Monsanto Company.)
Brian S. Morgan (Brian Morgan is director of organization assessment services at the Metrus Group in Somerville, NJ (www.metrus.com). His most recent work has involved the design and implementation of strategic measurement systems, employee surveys, internal customer surveys, and employee/customer linkage studies.)

Strategy & Leadership

ISSN: 1087-8572

Article publication date: 1 October 2001

3326

Abstract

The leadership team of Monsanto’s Integrated Financial Services (IFS) unit realized in 1997 that it needed to make changes in order to manage effectively in a time of transition for its parent organization. Consequently, it set out to develop a clear vision and to support the vision with metrics. The unit’s story is a lesson in the development and business value of a Measurement‐Managed OrganizationTM (MMO). MMOs distinguish themselves by achieving sustained profitability and agility at lower levels of risk. The authors describe the process used by the Monsanto finance team and the importance of identifying key metrics early in the change initiative.

Keywords

Citation

Clark, R.B. and Morgan, B.S. (2001), "Becoming measurement‐managed:: strategic focus and business metrics at Monsanto’s IFS", Strategy & Leadership, Vol. 29 No. 5, pp. 26-30. https://doi.org/10.1108/EUM0000000006060

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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