TY - JOUR AB - Reviews the fulfilled and unfulfilled promises of Web‐based training since its inception. Explores current influences that establish benchmarks of quality, and forthcoming technologies that will shape online learning in the next decade. Contends that distance learning now has a broader interpretation as online learning applications and the underlying technologies have matured. Asserts that instructional design now considers all enabling technologies and learning constructs. Argues that processes that apply user‐centered design, knowledge object structures, usability engineering, and formal evaluation ensure that the full needs of both learners and provider organizations are met. States that industry standards for accessibility and reusability influence design and alter engineering. Maintains that emerging technologies like XML, true speech recognition, and wireless impact Web‐based training; however, knowledge management, peer‐to‐peer learning, and personal learning appliances will dramatically transform the way humans learn. VL - 8 IS - 5 SN - 0969-6474 DO - 10.1108/EUM0000000005912 UR - https://doi.org/10.1108/EUM0000000005912 AU - Kilby Tim PY - 2001 Y1 - 2001/01/01 TI - The direction ofWeb‐based training: a practitioner’s view T2 - The Learning Organization PB - MCB UP Ltd SP - 194 EP - 199 Y2 - 2024/04/19 ER -