A relationship between mission and organizational performance was modeled by drawing on previous research. The model was tested with data from 83 large Canadian and US organizations. We found that mission statements can affect financial performance, however, not as one might have anticipated initially. Several mediating elements were observed to exist. For instance, “commitment to the mission” and the “degree to which an organization aligns its internal structure, policies and procedures with its mission” were both found to be positively associated with “employee behavior”. It was this latter variable which was observed, in turn, to have the most direct relationship with financial performance.
Bart, C.K., Bontis, N. and Taggar, S. (2001), "A model of the impact of mission statements on firm performance", Management Decision, Vol. 39 No. 1, pp. 19-35. https://doi.org/10.1108/EUM0000000005404
MCB UP Ltd
Copyright © 2001, MCB UP Limited