Supervisors shine at Pilkington Glass

Abstract

A training programme for supervisors at the float‐glass manufacturing subsidiary of UK glassmaker Pilkington boosted supervisors’ skills, increased quality and cut costs. Savings resulting from just one of the programme’s 44 projects have more than paid for the programme as a whole. Total savings from all the projects outstripped the costs of the training programme many times over. Explores the programme in detail.

Citation

(1997), "Supervisors shine at Pilkington Glass", Management Development Review, Vol. 10 No. 7, pp. 265-267. https://doi.org/10.1108/EUM0000000004450