All work and no play may be harming your business

Abstract

Laughter, play and a sense of humor are key tools for improving communication. They can help team members to become more creative, collaborative and customer‐centered. They can also lower stress and accelerate learning. Claims that, without humour at the workplace, there can be no real empowerment.

Citation

(1997), "All work and no play may be harming your business", Management Development Review, Vol. 10 No. 7, pp. 254-255. https://doi.org/10.1108/EUM0000000004446