Why it pays to pay attention to people

Abstract

Experts in organizational change and reengineering estimate that only 30‐35 percent of projects are successful. One commentator has suggested that around $20 billion of the $32 billion a year spent on reengineering is for efforts which fail. A large number of the failures are caused by management paying too little attention to specific human factors. Highlights what they are.

Citation

(1997), "Why it pays to pay attention to people", Management Development Review, Vol. 10 No. 1, pp. 12-14. https://doi.org/10.1108/EUM0000000004343