TY  - JOUR
AB  - Developing an accurate standard of service quality within professions which require specialist knowledge is not easy. Outlines the measures which have been developed by the Metropolitan Police, the Environmental Health Department of Braintree District Council and parts of the Legal profession.
VL  - 3
IS  - 6
SN  - 0960-4529
DO  - 10.1108/EUM0000000003206
UR  - https://doi.org/10.1108/EUM0000000003206
AU  - Livsey I.
PY  - 1993
Y1  - 1993/01/01
TI  - Creating a Professional Measure
T2  - Managing Service Quality: An International Journal
PB  - MCB UP Ltd
SP  - 51
EP  - 54
Y2  - 2024/04/25
ER  -