The Course for Higher Education
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 June 1993
Abstract
Tries to determine what constitutes quality in higher education. Assesses who are the customers of higher education and what should be measured. Outlines the developments at Sheffield Business School which aim to provide a more satisfying learning experience for students.
Keywords
Citation
Varey, R. (1993), "The Course for Higher Education", Managing Service Quality: An International Journal, Vol. 3 No. 6, pp. 45-49. https://doi.org/10.1108/EUM0000000003205
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited