TY  - JOUR
AB  - Reviews how one of the USA′s innovative hospitals is focusing on quality improvement. Discusses the need to become competitive as a result of the reduction in patients, and outlines the implementation of the quality improvement programme, recording the resultant benefits to hospital, doctors and patients. Concludes by noting that in addition to the financial savings, employee morale has been raised, and that different departments are working together to solve problems.
VL  - 1
IS  - 2
SN  - 0960-4529
DO  - 10.1108/EUM0000000003132
UR  - https://doi.org/10.1108/EUM0000000003132
AU  - Yoffee Lynn
PY  - 1991
Y1  - 1991/01/01
TI  - Enhanced patient care
T2  - Managing Service Quality: An International Journal
PB  - MCB UP Ltd
SP  - 105
EP  - 107
Y2  - 2024/04/25
ER  -