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TOTAL QUALITY MANAGEMENT AND ISO 9000

Training for Quality

ISSN: 0968-4875

Article publication date: 1 December 1993

Abstract

Suggests that, with quality being vital to maintaining a competitive edge, total quality management and the international quality management standard, ISO 9000, are of increasing importance. Aims to find out what is so special about TQM and ISO 9000 and why it is necessary for organizations to acquire them. Summarizes current thinking and developments in this area; discusses the relationships between TQM and ISO 9000; finally, suggests a framework for implementing either scheme.

Keywords

Citation

Ho, S.K.M. (1993), "TOTAL QUALITY MANAGEMENT AND ISO 9000", Training for Quality, Vol. 1 No. 2. https://doi.org/10.1108/EUM0000000002991

Publisher

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MCB UP Ltd

Copyright © 1993, MCB UP Limited