This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09600039210022574. When citing the article, please cite: Dale S. Rogers, Patricia J. Daugherty, Theodore P. Stank, (1992), “Enhancing Service Responsiveness: The Strategic Potential of EDI”, International Journal of Physical Distribution & Logistics Management, Vol. 22 Iss: 8, pp. 15 - 20.
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