TY  - JOUR
AB  - This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00251749310036306. When citing the article, please cite: V.-W. Mitchell, (1993), “Handling Consumer Complaint Information: Why and How?”, Management Decision, Vol. 31 Iss: 3.
VL  - 6
IS  - 3
SN  - 0957-6053
DO  - 10.1108/EUM0000000002904
UR  - https://doi.org/10.1108/EUM0000000002904
PY  - 1993
Y1  - 1993/01/01
TI  - Erratum
T2  - Logistics Information Management
PB  - MCB UP Ltd
SP  - 20
EP  - 26
Y2  - 2024/04/24
ER  -