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Counselling at Courage

Employee Counselling Today

ISSN: 0955-8217

Article publication date: 1 January 1989

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Abstract

Discusses the use of counselling skills and referral within one company – Courage. Examines performance appraisals, the disciplinary interview, confidentiality, respecting the individual, referral, recognising limitations, conflict areas, realising potential, and structure in counselling interviews. Surmises that counselling provides positive benefits for the company because it enables better customer service, which in turn means increased profits.

Keywords

Citation

Tehrani, N. (1989), "Counselling at Courage", Employee Counselling Today, Vol. 1 No. 1, pp. 7-9. https://doi.org/10.1108/EUM0000000002814

Publisher

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MCB UP Ltd

Copyright © 1989, MCB UP Limited