TY  - JOUR
AB  - Distribution channels are an important means both of delivering
products and of communicating effectively with the marketplace. In the
basic bank markets, which have been traditionally dominated by the
London clearing banks (LCBs) and characterized by the collection of
retail deposits, the money transmission mechanism and a range of
personal lending services, branch networks have fulfilled both these
functions with considerable success. As distribution channels, however,
branch networks have certain inherent disadvantages which have become
only too apparent with the progressive deregulation of the financial
services markets. Alternative distribution channels, particularly those
which utilize advanced technology, have partially remedied some of these
weaknesses by complementing and supplementing the branch networks. The
emergence and very existence of these alternative distribution channels,
however, has also introduced some far‐reaching and potentially
challenging strategic implications for financial institutions.
VL  - 3
IS  - 1
SN  - 0956-4233
DO  - 10.1108/EUM0000000002810
UR  - https://doi.org/10.1108/EUM0000000002810
AU  - Howcroft Barry
PY  - 1992
Y1  - 1992/01/01
TI  - Contemporary Issues in UK Bank Delivery Systems
T2  - International Journal of Service Industry Management
PB  - MCB UP Ltd
SP  - 39
EP  - 56
Y2  - 2024/04/25
ER  -