TY - JOUR AB - Examines the organizational impact of information technology as a communication system in a largely vertical management structure. Considers whether changes add value by reference to the categories of core, support, and diversionary activity. Summarizes that understanding the organizational impact of information technology means defining the business changes required, at the operational level and at the management level. VL - 40 IS - 3 SN - 0043-8022 DO - 10.1108/EUM0000000002646 UR - https://doi.org/10.1108/EUM0000000002646 AU - Develin N. PY - 1991 Y1 - 1991/01/01 TI - Overhead Productivity: the Organisational Impact of IT T2 - Work Study PB - MCB UP Ltd SP - 22 EP - 23 Y2 - 2024/09/20 ER -