Performance Indicators

Abstract

Discusses the need for measurement within the management process, specifically the need for performance indicators. Examines the management process relating to performance to construct an action plan for defining performance indicators. Surmises that the important thing is to construct performance measures which are recognized as fair and enable the organization to look for improvements and evaluate progress.

Citation

Daniels, B. (1990), "Performance Indicators", Work Study, Vol. 39 No. 5, pp. 22-26. https://doi.org/10.1108/EUM0000000002623