Office Automation: Myth or Reality?

Abstract

Explores the misconception of information handling needs in offices, leading to too great an emphasis on automation at the expense of office staff. Describes information in terms of numbers text image and voice data, and the information handling needs of the office in terms of this. Concludes that there is a need to shift discussions of office automation from a technical outlook to a management outlook.

Citation

Beaumont, J.R. (1990), "Office Automation: Myth or Reality?", Work Study, Vol. 39 No. 2, pp. 24-25. https://doi.org/10.1108/EUM0000000002608