A Complainant’s Charter
Abby Day
(MCB University Press, Bradford, UK)
Mathew Wills
(MCB University Press, Bradford, UK)
34
Abstract
The steps consumers should take when they receive either food poisoning from or foreign matter in food are described. To whom should they report the offence and how will they be compensated? The roles of environmental health and trading standards officers are outlined.
Keywords
Citation
Day, A. and Wills, M. (1989), "A Complainant’s Charter", British Food Journal, Vol. 91 No. 9, pp. 3-5. https://doi.org/10.1108/EUM0000000002312
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited