Sourcing the Facilities Service

Abstract

Begins the second half of a series of articles by discussing the delivery phase of the facilities management cycle. Argues for the development of quality systems, understanding and testing the market, the development of a contract strategy, team building, creating quality contracts, facilities management partnering, and developing the role of the service manager.

Citation

Alexander, K. (1993), "Sourcing the Facilities Service", Facilities, Vol. 11 No. 5, pp. 24-27. https://doi.org/10.1108/EUM0000000002242