How far do theoretical descriptions of the role and function of facilities managers match practical applications? Reviews four quite separate and distinctive cases in the light of the strategic, tactical and operational aspects of a facilities manager′s work. Concludes that attention to detail is of prime importance, that senior management must show greater understanding of the strategic importance of the facilities role and that, though fundamental problems are common to all the cases, the solutions differ in each case and knowledge of detail becomes the vital skill.
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