Quality — The Client Advantage

Abstract

Discusses the merits of quality in facilities management and the effects it can have on clients as well as staff. Organizations must look to their staffs′ skill levels to provide value internally and externally at the highest levels.

Citation

Cant, M. (1992), "Quality — The Client Advantage", Facilities, Vol. 10 No. 3, pp. 5-7. https://doi.org/10.1108/EUM0000000002179