TY - JOUR AB - Argues that measurement is the foundation of the new discipline of facilities management. Advocates increased rigour in the invention and use of measurements, greater awareness of consumers, balance between supply and demand, and making measurement data open. Offers suggestions for successful building measurements. Concludes that performance measurements are desirable not for their own sake, but because they have the power to bring about change. VL - 8 IS - 5 SN - 0263-2772 DO - 10.1108/EUM0000000002112 UR - https://doi.org/10.1108/EUM0000000002112 AU - Duffy Francis PY - 1990 Y1 - 1990/01/01 TI - Measuring building performance T2 - Facilities PB - MCB UP Ltd SP - 17 EP - 20 Y2 - 2024/04/25 ER -