This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000379. When citing the article, please cite: Jan T. Zantinga, Mark Gieben, (1991) “Defining Service Levels to Evaluate European Logistics Configurations”, International Journal of Physical Distribution & Logistics Management, Vol. 21 Iss: 2, pp. 26 - 31.
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