Improving Organisational Communication: Developing a Management Strategy

Abstract

Staff perceptions of management/staff communications are examined through an attitude survey. Organisational characteristics and their likely impact on the communication climate are considered and a communications strategy is developed. In challenging and changing times, organisations need to be flexible and responsive. They can achieve this through open communication systems which encourage staff involvement and participation.

Citation

Robinson, S.E. (1990), "Improving Organisational Communication: Developing a Management Strategy", International Journal of Public Sector Management, Vol. 3 No. 1. https://doi.org/10.1108/EUM0000000001693