Administrative Staff Control Systems in the British Civil Service

Abstract

Ways in which work in the civil service is controlled are examined. A matrix of staff control procedures is outlined on the basis of their function: direct, detect, correct and motivate; and their impact: impersonal or personal. The role of the line manager as controller is then considered.

Citation

Davies, C.J. (1989), "Administrative Staff Control Systems in the British Civil Service", International Journal of Public Sector Management, Vol. 2 No. 2. https://doi.org/10.1108/EUM0000000001691