TY  - JOUR
AB  - Identifies the need for a disciplined approach to communication as a means of involving people and improving the quality of working life. In a period of rapid change much of the misunderstanding, low morale, tension and malaise in the workplace is the result of poor leadership and, for all who are concerned with quality, the first task is to focus on communication.
VL  - 9
IS  - 5
SN  - 0265-671X
DO  - 10.1108/EUM0000000001653
UR  - https://doi.org/10.1108/EUM0000000001653
AU  - King Nancy
PY  - 1992
Y1  - 1992/01/01
TI  - Improving the Quality of Working Life through Communication
T2  - International Journal of Quality & Reliability Management
PB  - MCB UP Ltd
Y2  - 2024/04/25
ER  -