Developed countries are demanding more quality assurance activities from their health care sectors. Briefly reviews the history of quality assurance in the health care sector and the reasons for the renewed demand for quality assurance. Discusses recent developments in New Zealand and the United Kingdom. Forecasts that the demand for accountability and high standards will increase. Discusses the problems of resources and information needs, and the deficit of practical outcome measures.
Sloan, D.S.G. (1992), "Health Care and the Demand for Quality", International Journal of Quality & Reliability Management, Vol. 9 No. 3. https://doi.org/10.1108/EUM0000000001649
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