Computer literacy is a nebulous term which defies a clear and concise definition. The inability to define this term properly makes it difficult for managers to gain a clear understanding of their roles as they apply to computer literacy. Presents concepts which will enable managers to understand computer literacy better. The main emphasis is based on a model known as ASK (Awareness, Skill, Knowledge). These factors help to provide an effective method of defining a manager′s role as it pertains to the various elements of computer literacy. Addresses the role of training as it pertains to managers and organizations.
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