TY  - JOUR
AB  - It is often assumed that firms with more experience using advanced
manufacturing technologies can implement new production equipment more
easily because such experience provides essential technical skills.
Firms that perceive they lack these skills may be deterred from adopting
complex new technologies. An empirical study was made to see how
technical backgrounds actually affected implementation results when 31
Canadian firms adopted their first robots. The technical experience of
plant staffs, system suppliers and production departments was assessed
and compared with system start‐up times, reliability and reported
management satisfaction. Greater experience among each of the
contributing groups had different effects: more experienced designers
and builders (both in‐house and hired) provided systems that started up
faster but were no more reliable; more experience operating similar
equipment did not improve start‐up duration but led to more reliable
systems. Overall, good management of available technical resources was
probably more important than having extensive technical experience.
VL  - 9
IS  - 7
SN  - 0144-3577
DO  - 10.1108/EUM0000000001249
UR  - https://doi.org/10.1108/EUM0000000001249
AU  - McCutcheon D.M.
AU  - Wood A.R.
PY  - 1989
Y1  - 1989/01/01
TI  - Effects of Technical Experience on Robot Implementations
T2  - International Journal of Operations & Production Management
PB  - MCB UP Ltd
SP  - 5
EP  - 16
Y2  - 2024/04/19
ER  -