Getting the Message Across? Supplier Quality Improvement Programmes: Some Issues in Practice

Abstract

Supply chain management is examined and why supplier quality improvement is sometimes more apparent in speech than in action. The concern is that to obtain the required higher quality the suppliers are simply “running faster” on the traditional treadmill. A guide to managing the supply chain is provided and recommendations made for future “best practice” in the light of existing processes.

Citation

Baxter, L.F., Ferguson, N., Macbeth, D.K. and Neil, G.C. (1989), "Getting the Message Across? Supplier Quality Improvement Programmes: Some Issues in Practice", International Journal of Operations & Production Management, Vol. 9 No. 5, pp. 69-76. https://doi.org/10.1108/EUM0000000001246